top of page

Privacy Policy

A legal disclaimer

www.lexeceramics.com Privacy Policy

Type of website: Ecommerce
Effective date: 20th day of July, 2023

www.lexeceramics.com (the "Site") is owned and operated by LEX.E LIMITED. LEX.E LIMITED is the data controller and can be contacted at:

lexeceramics@gmail.com
________________________________________
________________________________________

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;

  2. Use of collected data;

  3. Who has access to the data collected;

  4. The rights of Site users; and

  5. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent
By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Email lexeceramics@gmail.com

Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

  1. Users have provided their consent to the processing of their data for one or more specific purposes; and

  2. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overriden by the interests or fundamental rights and freedoms of users. 
    .

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

  1. IP address;

  2. Location;

  3. Hardware and software details;

  4. Clicked links; and

  5. Content viewed.
     

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

 

  1. First and last name;

  2. Date of birth;

  3. Email address;

  4. Phone number;

  5. Address;

  6. Payment information; and

  7. Auto fill data.
     

This data may be collected using the following methods:
 

  1. Data submitted via online forms for newsletter subscriptions, enquiries;

  2. Transactions via the online shop for all purchases and delivery; and

  3. If you contact us, we may keep a record of correspondence.
     

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

 

  1. To personalise your experience onsite, your information helps us to better respond to your individual needs;

  2. To improve our website;

  3. To produce targeted, relevant and personalised adverts on external platforms such as Facebook & Instagram;

  4. To measure or understand the effectiveness of advertising we serve to you and others;

  5. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);

  6. To process transactions and deliver your goods; and

  7. To administer a contest, promotion, survey or other site feature.
     

The data we collect when the user performs certain functions may be used for the following purposes:
 

  1. To personalise your experience onsite (your information helps us to better respond to your individual needs);

  2. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);

  3. To produce targeted, relevant and personalised adverts on external platforms such as Facebook & Instagram;

  4. To measure or understand the effectiveness of advertising we serve to you and others;

  5. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);

  6. To process transactions and deliver your goods;

  7. To administer a contest, promotion, survey or other site feature; and

  8. To contact you periodically via a number of methods.
     

Who We Share Personal Data With

Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

 

Third Parties
We may share user data with the following third parties:

  1. Google Analytics;

  2. Social Media Adverising such as Facebook, Instagram and Twitter;

  3. Advertising Agencies; and

  4. Marketing Agencies.
     

We may share the following user data with third parties:

  1. Links clicked;

  2. Pages Visited;

  3. Products Favourited;

  4. Location of user; and

  5. Device being used.
     

We may share user data with third parties for the following purposes:

  1. Targeted advertising;

  2. Website updates; and

  3. Improved customer journey.
     

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.
 

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;

  2. If it is required for any legal proceeding;

  3. To prove or protect our legal rights; and

  4. To buyers or potential buyers of this company in the event that we seek to sell the company.
     

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
 

How Long We Store Personal Data
User data will be stored for up to five years.

You will be notified if your data is kept for longer than this period.

 

How We Protect Your Personal Data

In order to protect your security when you place an order or enter, submit, or access your personal information, we offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

 

Your Rights as a User

Under the GDPR, you have the following rights:

  1. Right to be informed;

  2. Right of access;

  3. Right to rectification;

  4. Right to erasure;

  5. Right to restrict processing;

  6. Right to data portability; and

  7. Right to object.
     

Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:

Alexia Emmerson
lexeceramics@gmail.com
________________________________________
________________________________________

 

How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

 

  1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email or updating your email preferences by contacting us.

  2. In all of our communication to you we will offer you the option to opt-in or opt-out. You can opt-out by in the event that you do not wish to be contacted for such purposes, please ensure that you do not tick the appropriate box as you go through the registration or checkout process.

  3. You may unsubscribe from our contact list at any time. You can opt-out by log into your account to update your marketing preferences, or click the unsubscribe link that can be found in the footer of any of our marketing emails.
     

Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

  1. Functional cookies
    Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

  2. Analytical cookies
    Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;

  3. Targeting cookies
    Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalise the information you see on our Site for you; and

  4. Third-Party Cookies
    Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

    1. Monitor user preferences to tailor advertisements around their interests;

    2. To help us remember and process the items in your shopping cart;

    3. Save your preferences for future visits; and

    4. Gather data about site traffic and site interaction so that we can offer better website experiences.
       

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

 

Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office in the UK.

 

Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Alexia Emmerson, at: lexeceramics@gmail.com

 

Cookie Policy
bottom of page